Billing Terms & Conditions
Last updated: April 15, 2026
These Billing Terms & Conditions explain how charges, billing issues, corrections, refunds, and disputes are handled by Ferozas, operated by Dutch Corporation B.V.
By placing an order, you agree to these Billing Terms & Conditions in addition to our Terms & Conditions, and Return & Refund Policy.
1. Payment Authorization
When you place an order on our website, you authorize us to charge the total order amount to your selected payment method at checkout. This includes the product price, any applicable taxes, and any shipping fees displayed during checkout.
Payments are typically processed at the time the order is placed.
2. Accepted Payment Methods
We currently accept the following payment methods for orders placed within the United States:xxxxxxxxxxxxxxxx?????
Credit Cards:
- Visa
- Mastercard
- American Express
Digital Wallets:
- Apple Pay
- Google Pay
- Shop Pay
Available payment options may vary depending on your device, browser, or eligibility at checkout.
All payments are processed securely through our payment providers.
3. Payment Timing
Payment is required in full at the time the order is placed.
Orders will not be processed or shipped until payment has been successfully authorized.
4. Currency
All prices and payments are processed exclusively in United States Dollars (USD).
We do not offer currency conversion or multi-currency checkout. We sell exclusively within the United States.
5. Billing Accuracy and Corrections
We make every effort to ensure billing information is accurate.
If a billing error occurs, we reserve the right to correct it.
If a correction affects your order, we may:
- Adjust the charge
- Issue a refund
- Cancel the order if necessary
You will be notified if a correction materially impacts your purchase.
6. Refund Processing
Approved refunds are issued to the original payment method used at checkout.
Refund eligibility, timing, and conditions are governed by our Return & Refund Policy.
Processing times may vary depending on your payment provider.
7. Failed or Declined Payments
If a payment is declined, fails authorization, or cannot be processed for any reason, we are not responsible for delays or order cancellations resulting from payment issues beyond our control.
You remain responsible for ensuring that valid and accurate payment information is provided at checkout.
8. Chargebacks and Payment Disputes
If you experience any issue with your order or payment, we strongly encourage you to contact us first at info@ferozas.com so we can assist you and work toward a resolution.
Chargebacks or payment disputes initiated without prior contact may delay resolution, may affect the ability to process refunds efficiently and complicate the investigation process. Our goal is to resolve billing concerns quickly and fairly through direct communication with our customer support team.
9. Payment Security
All payment transactions are processed using encrypted connections and secure payment infrastructure.
We do not directly store or have access to your full payment details. Payment information is handled by Shopify Payments and/or secure third-party payment providers in accordance with their security standards and privacy policies.
10. Fraud Prevention
We reserve the right to review, flag, or cancel transactions that appear suspicious, fraudulent, or abusive.
In such cases, billing actions may include charge reversals, order cancellation, or reporting to payment providers when required.
11. Changes to These Billing Terms & Conditions
We may update these Billing Terms & Conditions from time to time. Any changes take effect once published on our website.
Continued use of our website and services constitutes acceptance of the updated terms.
Contact Information
If you have any questions about our Billing Terms & Conditions, you may contact us through the information below:
We aim to answer phone calls during business hours and respond to emails within 24 business hours.
Customer Service Hours (MT - Mountain Time):
Mon - Fri: 9:00 a.m. – 5:00 p.m.
Sat - Sun: Closed
Email: info@ferozas.com
Phone: +1 307 381xxxx
Shop Name: Ferozas
Company Name: Dutch Corporation B.V.
Company Registration Number: 42035578
Address: Bamshoevelaan 10, 7523 JJ Enschede
You may also contact us through our Contact Us Page.
