Privacy Policy

Last updated: April 15, 2026

This Privacy Policy explains how Ferozas, operated by Dutch Corporation B.V. (“we,” “us,” or “our”), collects, uses, discloses, and protects personal information when you visit our website, make a purchase, or otherwise interact with us (collectively, the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

 

1. Personal Information We Collect

The type of personal information we collect depends on how you interact with our Services.

Information you provide directly to us

When you place an order, contact us, or otherwise interact with our Services, we may collect:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Order and payment confirmation details
  • Customer support communications

We do not require account creation to place an order.

Information collected automatically

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type and device information
  • Pages viewed and interactions with the website
  • Referring URLs and general usage data

This information is collected using cookies, pixels, and similar tracking technologies.

 

2. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, analyze performance, and support advertising.

Types of cookies we use

  • Essential cookies necessary for website functionality
  • Analytics cookies to understand website usage and performance
  • Advertising cookies to measure and optimize advertising campaigns

We use WeTracked as our analytics and tracking solution. WeTracked processes usage and advertising performance data on our behalf in connection with Google Ads and Pinterest advertising.

We do not use Meta Ads or Facebook Pixel.

You can manage or disable cookies through your browser settings. Disabling cookies may affect website functionality.

 

3. How We Use Personal Information

We use personal information to:

  • Process and fulfill orders
  • Arrange shipping and delivery
  • Provide customer support
  • Communicate with you about orders or inquiries
  • Send marketing emails if you have opted in
  • Improve website performance and user experience
  • Detect and prevent fraud or misuse
  • Comply with legal obligations

 

4. Email Marketing

If you choose to receive marketing emails from us, we may send you promotional or informational messages.

You can unsubscribe at any time by using the unsubscribe link included in our emails.
Transactional emails related to your orders may still be sent even if you opt out of marketing emails.

 

5. Sharing of Personal Information

We may share personal information with trusted third parties only when necessary, including:

  • Payment processors
  • Shipping and fulfillment partners
  • Analytics and advertising service providers
  • Customer support tools
  • Legal or regulatory authorities when required by law

We do not sell personal information in the traditional sense. However, certain data sharing with advertising partners may be considered “sharing” under applicable privacy laws.

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6. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know what personal information we collect, use, or disclose
  • Request access to your personal information
  • Request deletion of your personal information
  • Request correction of inaccurate personal information
  • Opt out of the sale or sharing of personal information
  • Not be discriminated against for exercising your rights

You may exercise these rights through our designated Do Not Sell or Share My Personal Information page.

We may need to verify your identity before processing your request.

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7. Children’s Information

Our Services are not intended for children under the age of 13.
We do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us so we can remove it.

 

8. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders
  • Provide customer support
  • Meet legal, accounting, or regulatory requirements
  • Resolve disputes and enforce agreements

 

9. Data Security

We take reasonable administrative, technical, and physical measures to protect personal information.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

 

10. Third-Party Websites

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
We encourage you to review their privacy policies before providing any personal information.

 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
When we do, we will update the “Last updated” date at the top of this page.

 

Contact Information

If you have any questions about our Privacy Policy, you may contact us through the information below:      

We aim to answer phone calls during business hours and respond to emails within 24 business hours.

Customer Service Hours (MT - Mountain Time):

Mon - Fri: 9:00 a.m. – 5:00 p.m.
Sat - Sun: Closed

Email: info@ferozas.com
Phone: +1 307 38xxxxx

Shop Name: Ferozas
Company Name: Dutch Corporation B.V.
Company Registration Number: 42035578
Address: Bamshoevelaan 10, 7523 JJ Enschede

You may also contact us through our Contact Us Page.